Frequently Asked Questions

Help! I cannot find my Login details.

Your login details will arrive through email to the email used when registering. The email subject will be “Virtual Show Notification” or “Virtual Environment Notification”

You can search your email for those terms and the email should popup. You can also check your SPAM or JUNK folder.

If you still cannot find your login, click on the green HELP button (questionmark on mobile) in the lower right corner  of your screen.

What is WoundCon?

WoundCon is a Virtual Wound Care Conference and Expo held exclusively online, July 17, 2020. 

What do you mean by a "Virtual Conference"?

Like a traditional in-person conference, the WoundCon wound care conference offers informative sessions, an exhibitor area, networking opportunities & other interactive events, however, since this is exclusively an online event, all of this takes place within an immersive virtual environment. Visitors log into the virtual conference using their email and password (assigned a day or 2 before the conference). Once inside, you will navigate the conference space just like you do any other website. Clear guidance and navigation are available inside the virtual space so you can easily find your way around quickly. If you’d like to see a demonstration of this virtual space, we recommend you watch the experience video on this page.

When is WoundCon Summer 2020?

Friday, July 17, 2020 from 8:00am to 6:30pm US Eastern Daylight Time

Where is the event located?
WoundCon is an online virtual wound care conference & expo. You attend online, inside a virtual environment. No travel required.
Do I need to download any software?

No. All you have to do to attend is log into the virtual space and you are ready to start learning. No special software needed!

What is the Price to Attend WoundCon?
Registration is free of charge for licensed health care providers.

For non-health care providers, the registration fee is $149.00.

What information do I need to provide in order to qualify for free registration?

Licensed health care providers are asked to provide either their NPI (National Provider Identifier) OR their professional license number, in addition to the completion of the required fields on the registration form. If you operate outside of the US and do not have a professional license number or NPI, please note so on the registration form. 

Can I view WoundCon in a group setting and still receive CE/CME credit?
Group attendance will not be offered during WoundCon Summer 2020. Attendees must register and earn credits individually.
Can I access WoundCon after the event date?

WoundCon will be made available on demand for 3 days post event for those who attend the live event.

What can I expect from attending WoundCon?

WoundCon Summer 2020 will offer a unique virtual learning experience featuring numerous wound care focused CE/CME sessions, 2 keynote addresses, networking opportunities, an exhibit hall, and other events and activities throughout the day.

What if I cannot stay online all day for the full conference?

WoundCon is July 17, 2020 from 8:00am to 6:30pm US EDT, but you don’t have to stay online all day. One of the benefits of this online event is that you can attend just one session or you can attend them all. It is not mandatory to attend the full conference or stay online all day. Work around your schedule.

How will I attend?

After you have completed registration, you will be registered for the event. You will receive your log-in information on the day before and day of the live event.

IMPORTANT: Please be sure to add to your email client address book so our emails do not end up in your SPAM or JUNK folders.

The registration email and unique password will be used to log in with your device on July 17, 2020 at 7:45am US EDT when the WoundCon lobby opens.

Are there any materials that I can use in requesting time off from my employer in order to attend WoundCon?

Yes, please click here to download our Employer Request Letter.

Will I be able to engage directly with others in real-time?

Yes! The virtual environment allows you to interact directly with other attendees as well as exhibitors and speakers throughout the event. Ask questions, share information, and network with peers, all from the comfort of your home or office.

How do I earn CME credits during the event?

CME credits are earned by attending full sessions during the event. To access the CME sessions, attendees must visit the auditorium during the scheduled session block and select the program they wish to view. Instructions on how to request your CE/CME credits will be provided within the WoundCon virtual conference environment, as well as in a follow-up email after the event.

The number of CE/CME credits will be noted on each session and in the Conference Guide once available. See our partner’s full accreditation statement near the bottom of this page.

How many CE/CME credits can I earn by attending WoundCon?

As there are concurrent sessions scheduled in most CE/CME blocks during the live WoundCon event, Ciné-Med designates this live activity for a maximum of 5.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity provides 5.25 contact hours for nurses. See our partner’s full accreditation statement near the bottom of this page.

Where do I see live or on-demand presentation listings?

You may view listings of live or on-demand presentations in any of the following locations:

  • Agenda (made available in the navigation bar)
  • Auditorium listings
  • In-Booth Education listings in exhibitor booths
What tools are available for Professional Networking at WoundCon?
  • Group Chat: Different locations have their own group chats to facilitate communication among the attendees who are in the same location at the same time.
  • Scheduled Chat/In-Booth Education: These chats are scheduled to run at a specific time interval, on predefined topics, often with guest speakers.
  • Private Chat: Engage with other attendees or sponsor representatives in private one-on-one chats.
  • Messages: Send/receive email to/from other attendees and sponsor staff.
  • Forums: Participate in discussions on interesting topics in forums. These are typically found in the Networking Lounge.
Can I search for content during the Event?

In general, there is a “Content Search” menu item in the Search tab of the navigation bar. There are Basic and Advanced options available for defining search criteria. The search will cross all content across all locations.

Is WoundCon hosted on a secure website?

Yes, Attendees can get into an environment only with login and password authentication, which is set up during the registration process and sent out just prior to the event. The virtual environment is hosted on a secure server. 

What types of presentations can be viewed in the Auditorium?

You can view the following types of live (specific start or end time) or on-demand presentations:

  • Keynotes
  • Webcasts
  • Q&A sessions
  • Panel discussions
I still have questions. How can I get them answered?
If you still have questions about WoundCon Summer 2020, please use the form below to submit your question. Our staff will review your information and reply within 48 hours.




What information can attendees view/obtain about me?

The environment’s producers determine which registration fields to make visible in an Attendee’s public profile, visible when attendees search for one another.

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